Privacy Policy

Last Updated: 2/1/2026

  1. Introduction

ISP Exchange (“we,” “us,” or “our”) operates an online marketplace designed to facilitate the listing and discovery of delivery routes, Contracted Service Areas (CSAs), and fleet assets within the Independent Service Provider (ISP) community.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you access or use the ISP Exchange platform.

  1. Information We Collect

We may collect the following categories of information:

a. Account Information

Name

Email address

Username

Profile information

Account role (buyer, seller, or both)

b. Listing & Marketplace Activity

Listings you create or interact with

Messages exchanged between users

Requests for posting or transaction access

Metadata related to marketplace usage

c. Technical & Usage Information

IP address

Browser type

Device information

Log data and analytics related to platform performance and usage

  1. How We Use Information

We use collected information to:

Operate and maintain the ISP Exchange marketplace

Review and approve users and listings

Enable communication between buyers and sellers

Improve platform functionality and user experience

Enforce marketplace rules and terms

Comply with legal obligations

  1. Sharing of Information

We do not sell personal data.

Information may be shared only in the following circumstances:

Between marketplace users as part of normal listing and communication functionality

With service providers that support platform operations (e.g., hosting, analytics, payments if enabled)

When required by law, regulation, or legal process

To protect the rights, safety, or integrity of the marketplace and its users

  1. Transactions & Payments

ISP Exchange facilitates connections only. We do not participate in negotiations, due diligence, payments, or contractual agreements between users unless explicitly stated.

If third-party payment processors are used, their privacy policies govern payment data.

  1. Data Retention

We retain personal information only as long as necessary to:

Operate the marketplace

Comply with legal requirements

Resolve disputes and enforce agreements

Users may request account deletion, subject to applicable legal or operational requirements.

  1. Data Security

We implement reasonable administrative, technical, and organizational measures to protect information from unauthorized access, disclosure, or misuse.

No system is 100% secure, and users acknowledge and accept this risk when using the platform.

  1. User Rights

Depending on jurisdiction, users may have the right to:

Access personal data

Request correction or deletion

Object to certain processing activities

Requests may be submitted through platform support channels.

  1. Third-Party Links

ISP Exchange may contain links to third-party websites or services. We are not responsible for the privacy practices of external sites.

  1. Children’s Privacy

ISP Exchange is not intended for individuals under the age of 18. We do not knowingly collect information from minors.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to the platform.

  1. Contact Information

For privacy-related questions or requests, contact:

ISP Exchange Operated by Alpers Innovative Business Solutions (AIBS) Admin@alpersinnovativesolutions.com